Alternatively, you can drag and drop the email back into your Inbox. If they do, select the message and click on the Not Spam button. We recommend you regularly check your Spam folder as sometimes emails you’re expecting may end up there. If you seem to be missing emails or you haven't got an email you were expecting, check the Spam folder first. Our spam filters may therefore occasionally put a legitimate email into your spam folder, which may be because other users have marked similar emails as spam. We base a sender's reputation on what you tell us about the messages you get. Image blocking - prevents spammers from knowing you opened their email and protects you from looking at images you don't want to seeĪlthough we have our own systems to detect and manage spam, we also rely on you to tell us the kind of things you don't want to get.Safe Sender - for email addresses or domains that you select.Block Addresses - stop email from particular email addresses or domains that you select.Filters - automatically sort incoming messages to different folders.Spam protection - sends spam emails directly to the Spam folder and can block them in future.To stop you from getting unwanted emails, and to help protect you against malicious emails, BT Mail has various tools. Find out what is and isn't spam and how to deal with it in How to deal with spam in BT Email >
